To open a support ticket, choose the Department and then provide the order ID in the ticket and submit. Please keep in mind that providing us with information about your website and some screenshots of the problem will make it simpler for us to answer your query and assist you more quickly.
DO NOT REPLY TO THE TICKET VIA THE NOTIFICATION EMAIL. Any responses sent via this no-reply-email may be overlooked since our support team was unable to view them. If you have any problems with the ticket system, please contact us at [email protected] for assistance. However, the first option is more convenient and makes it easy for both of us to monitor the problems.