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WordPress Theme FAQs

We appreciate you deciding to purchase one of the WordPress themes from BZOTech. Please review this information if you are adjusting the theme and can’t find your answer in our documentation. These are some typical adjustments to our WordPress templates. This material will be updated often. To stay up to date with our news, you may bookmark it.
If you have any question, please feel free to contact us!

The common issue occur when installing a WordPress theme is “ The package could not be installed. The theme is missing the style.css stylesheet”. It make installing process can not be completed.

When you download theme file from Themeforest, you will have 2 options:

Option 1: Download WordPress file only.

Option 2: Download full package (full zip folder). You will need to extract and locate the installable WordPress file to upload when you install the theme.

Make sure that you are uploading only the installable theme which is called NameOfTheme.zip. If you upload all these file, you will get an error.

While importing demo content, you may get error “Request Timeout” message or “Stop Working” message like this:

import demo error

The fix is to raise the PHP limitations by modifying the php.ini file in the root directory, or you can contact your web host and request that they increase those limitations to a bare minimum, as shown below.

  • max_input_time = 6000
  • memory_limit = 128M
  • max_execution_time= 6000
  • post_max_size = 64M
  • upload_max_filesize = 32M
  • set_time_limit (600)

After increase these limitations, you can import without media and import media separately. While importing, you might get this error too. Please try to import several times until it successes.

If it does not work, please send us your site URL and admin account to check directly here: https://support.bzotech.com/

To update the theme, please download the latest theme package –> install the theme update package is the same as installing a new theme.

IMPORTANT:

  • Please BACKUP your website before updating theme and make sure you do not modify any files in the theme directory before updating to ensure your customizations are not lost when updating. You should use the Child Theme to customize the theme.
  • The widget setting is not saved when you update theme, BEFORE update theme, please open the widget setting in a new window and keep it to compare after update.update theme widget

3.1. Change Header Logo

Login to Admin -> Go to site -> Hover on Edit with Elementor -> Select Header x (x is the sequence number of the header).

header

header2

3.2. Change Footer Logo

Login to Admin -> Go to site -> Hover on Edit with Elementor -> Select Footer x (x is the sequence number of the footer).

footer

footer2

Go to  Admin -> Setting -> General -> Check the option 'Anyone can register'.

register

remove buttons2

Go to  Admin -> Theme Options -> Basic settings -> Other -> Remove Tool panel. or turn off ‘Tool panel’ option.

remove buttons

OR

tool panel

newsletters popup

The newsletter popup is located in Homepage OR in Footer. You can edit/remove it with Edit with Elementor.

Case 1 – Located in Homepage: After Logged to Admin -> go to Homepage frontend ->  Edit with Elementor -> Find mailchimp Mailchimp (Global) element (it is usually located in the latest Container.

Case 2 – Located in Footer: After Logged to Admin -> go to frontend -> Hover on  Edit with Elementor -> Footer -> Find mailchimp or Mailchimp (Global) element.

newsletters popup2

In left sidebar, you can edit the popup content in Content tab.

mailchimp footer2

To hide: In left sidebar -> Advanced -> Responsive -> Turn off all options. 

To Delete: If you wanna to remove it, simply delete its container.

mailchimp footer3

sidebar

Go to  Admin -> Appearance -> Widgets -> WooCommerce Sidebar -> BZOTech Categories Filter and select categories to show.

Similarly, select other attributes filter to show.  Ensure you have created product attributes in Products >> Attributes first.

widget

Create product attribute:

attribute

Go to Pages -> Default homepage -> Edit -> Page Settings -> General Settings -> Unselect header and footer style.

header footer

Go to General setting -> select the header, footer of default homepage.

header footer2

Go to  Theme Options -> Basic settings -> Others -> Turn off Section.

turn off section

currency

In Admin Dashboard, go to WooCommerce -> Setting -> Currency

10
11

  • Go to your WordPress Dashboard. Make sure you’re logged in as the administrator.
  • Now Go to Appearance> Theme Editor
  • You should see the ‘Theme Files” on the right. In the Theme- files choose “Theme Functions” (there will be a label underneath saying functions.php).
  • Copy these below codes at the end of the functions.php file and Save:

Code to change the add to cart WooCommerce button text in the shop/archive pages:

// Change "Add to Cart" > "Add to Bag" in Shop Page
add_filter( 'woocommerce_product_add_to_cart_text', 'woocommerce_shop_page_add_to_cart_callback' );  
function woocommerce_shop_page_add_to_cart_callback() {
    return __( 'Add to Bag', 'text-domain' );
}

Code to change the add to cart button for a single product:

// Change "Add to Cart" > "Add to Bag" in Single Page
add_filter( 'woocommerce_product_single_add_to_cart_text', 'woocommerce_single_page_add_to_cart_callback' ); 
function woocommerce_single_page_add_to_cart_callback() {
    return __( 'Add to Bag', 'text-domain' ); 
}

In Admin Dashboard, go to Theme Options >> Basic Settings >> Other, scroll down and change the options >> Save Changes

fonts color

IMPORTANT: There is Page Settings section in each page. It will prioritize Page Settings over Theme Options. Please check if there is color/font setting there.

For example for homepage, Admin > Pages > All Pages > Edit Homepage (not edit with Elementor) > Page Settings

page settings

mobile footer

EDIT

To edit mobile footer, in Admin Dashboard, go to Mega Pages -> Append content after footer -> Edit with Elementor and edit with your content. Then UPDATE to save your changes.

mobile footer1

mobile footer2

SHOW/HIDE ON MOBILE

To show or hide footer menu on mobile, in Admin Dashboard, go to Theme Options -> Basic Settings -> Other -> Append content after footer and select or remove the Append content after footer mega page. Then Save Changes to save your option.

mobile footer3

breadcrumb1

GLOBLE SETTINGS

This setting is applied to the whole site including product pages, blog pages. If this option is turned on, please check settings on other sections and turn it off.

Go to Theme Options -> Basic Settings -> General -> Breadcrumb

breadcrumb2

SHOP PAGE

This setting is applied to the WooCommerce shop pages.

Go to Theme Options -> Shop -> Advanced-> Append content before WooCommerce page

If select this option, please turn off “Breadcrumb” option in Basic Settings

breadcrumb3

PRODUCT PAGE

This setting is applied to the WooCommerce product detail page.

Go to Theme Options -> Product -> Advanced-> Append content before product page

If select this option, please turn off “Breadcrumb” option in Basic Settings

breadcrumb4

BLOG & POST PAGES

This setting is applied to the blog listing and detail pages.

Go to Theme Options -> Shop -> Advanced-> Append content before WooCommerce page

If select this option, please turn off “Breadcrumb” option in Basic Settings

breadcrumb5

EDIT BREADCRUMB IMAGE

Medthod 1: Applied for MedXtore V1 (from demo 1 to 12)

Go to Theme Options -> Basic Settings -> General -> Breadcrumb background image

breadcrumb7

Method 2:

To edit breadcrumb image, in Admin Dashboard, go to Mega Pages -> Breadcrumbs -> Edit with Elementor and edit with your image. Then UPDATE to save your changes.

breadcrumb6

Our theme uses ‘FOX – Currency Switcher Professional for WooCommerce’ plugin for multi currencies.

1. If your site using multi-currencies, you can select the primary currency:

In Admin Dashboard, go to WooCommerce -> Settings -> Currency, and select these settings. Remember to  Save Changes

fox config1

fox config2 fox config3

2. If your site has only 1 currency:

Firstly, deactivate ‘FOX – Currency Switcher Professional for WooCommerce’ plugin

Then, in Admin Dashboard, go to WooCommerce -> Settings -> General -> Currency Options , select your primary currency -> Save Changes

currency2

Login to Admin -> go to frontend ->  Hover on Edit with Elementor -> Choose your header (Ex: Header KidXtore - home 1)

sticky menu1

Click to select Menu -> Enable ‘Menu sticky’ option -> Update to save

sticky menu2

Login to Admin -> go to homepage frontend (or page built with Elementor that you want to edit with) ->  Hover on Edit with Elementor
-> Edit with Elementor: Edit homepage/current page with Elementor (the page must be built with Elementor)

-> Header KidXtore - home 1: Edit header with Elementor

-> Footer KidXtore - home 1: Edit footer with Elementor

edit with elementor 1

In Theme Options >> Basic Settings >> General >> Header Page and Footer Page. This setting is applied to the whole site.

To set it for individual page, you can go to each page and configure there.

Our theme use default WooCommerce shortcode for cart & checkout page. To use theme default cart & checkout pages style:

In cart page -> edit page -> replace the page content with WooCommerce shortcode:

[ woocommerce_cart] (remove the spacing after [)

In checkout page -> edit page -> replace the page content with WooCommerce shortcode:

[ woocommerce_checkout] (remove the spacing after [)

To tell WooCommerce what pages to use for Cart, Checkout, My Account, and Terms and Conditions, go to WooCommerce > Settings > Advanced.

set default woocommerce pages

To tell WooCommerce what pages to use for the Shop page go to WooCommerce > Settings > Products.

set default woocommerce pages2

Go to Admin > Pages > Edit > Page settings > General Settings > Sidebar position > No Sidebar > Update

sidebar

Go to Admin > Settings > Reading > Your homepage displays > Select option: A static page (select below).

Select the page you want to be the default homepage in the dropdown list. Save Changes to save your setting.

set homepage

exclusive offer 1

To remove Exclusive Offer section in product page:

In Admin > Theme Options > Product > Advanced > go to Append content in summary > unselect.

exclusive offer

To edit the content:

In Admin > Mega Page > Product detail – Exclusive Offer > Edit with Elementor.

Exclusive Offer

You can also access it by login to admin account -> go to a product frontpage -> hover on Edit with Elementor -> Product detail – Exclusive Offer

Exclusive Offer2

1. Update the theme to latest version.

2. In Admin, go to

Loco Translate >> Themes >> Choose the theme >> Choose the language >> Click on button "Sync"

translation sync

3. Check the translation again.

To add Out of Stock message on simple product page as below:
outofstock1

Add this code snippet to your function.php file . Please use child theme for code customization to not loss your work when updating theme.

// Add out of stock message for simple product page
add_action(‘woocommerce_single_product_summary’, ‘add_contact_form’, 30,2);
function add_contact_form() {
global $product;

if( ! $product->is_in_stock( ) && ! $product->is_type(‘variable’) )
echo <<<HTML<p style=”color: #059B5A; padding-top: 10px; font-size: 14px;”>Out of stock</p>

HTML;
}

You can change text ‘Out of stock’ by your text.

To enable, disable Mega Menu, in Admin, go to Appearance >> Menus >> Select the menu you want to update >> Unselect ‘Enable mega menu’ and ‘Content from Mega item’ if you do not want to show dropdown menu menu.

To edit dropdown mega menu content, in Admin, go to Mega Pages >> Select the mega page which is selected in ‘Content from Mega item’ in Menus >> Edit with Elementor.

backtotop

Go to  Admin -> Theme Options -> Basic settings -> Other -> Show scroll top button.

backtotop2

Screenshot 8

Go to  Admin -> Mega Page -> Append content after footer -> Edit with Elementor

Screenshot 10

Select ‘Tablet Landscape(up to 1200px)

Screenshot 12

Edit item you want to edit here.

Screenshot 13

Technical Support

Running in real troubles with our products? Get in touch with our hands-on, fast and professional Support Team. Our supporter will check and reply to you within 12 – 24 hours on weekday (except for weekends & holiday).