We will close from Jan 25 to Feb 02, 2025 to celebrate our Tet holiday and resume as normal on February 03, 2025. There will be a delay when contacting BZOTech’s support around the holiday. We’re sorry for this inconvenience! And wish you a happy Lunar New Year!

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WordPress Theme FAQs

We appreciate you deciding to purchase one of the WordPress themes from BZOTech. Please review this information if you are adjusting the theme and can’t find your answer in our documentation. These are some typical adjustments to our WordPress templates. This material will be updated often. To stay up to date with our news, you may bookmark it.
If you have any question, please feel free to contact us!

The common issue occur when installing a WordPress theme is “ The package could not be installed. The theme is missing the style.css stylesheet”. It make installing process can not be completed.

When you download theme file from Themeforest, you will have 2 options:

Option 1: Download WordPress file only.

Option 2: Download full package (full zip folder). You will need to extract and locate the installable WordPress file to upload when you install the theme.

Make sure that you are uploading only the installable theme which is called NameOfTheme.zip. If you upload all these file, you will get an error.

While importing demo content, you may get error “Request Timeout” message or “Stop Working” message like this:

The fix is to raise the PHP limitations by modifying the php.ini file in the root directory, or you can contact your web host and request that they increase those limitations to a bare minimum, as shown below.

  • max_input_time = 6000
  • memory_limit = 128M
  • max_execution_time= 6000
  • post_max_size = 64M
  • upload_max_filesize = 32M
  • set_time_limit (600)

After increase these limitations, you can import without media and import media separately. While importing, you might get this error too. Please try to import several times until it successes.

If it does not work, please send us your site URL and admin account to check directly here: https://support.bzotech.com/

To update the theme, please download the latest theme package –> install the theme update package is the same as installing a new theme.

IMPORTANT:

  • Please BACKUP your website before updating theme and make sure you do not modify any files in the theme directory before updating to ensure your customizations are not lost when updating. You should use the Child Theme to customize the theme.
  • The widget setting is not saved when you update theme, BEFORE update theme, please open the widget setting in a new window and keep it to compare after update.

3.1. Change Header Logo

Login to Admin -> Go to site -> Hover on Edit with Elementor -> Select Header x (x is the sequence number of the header).

3.2. Change Footer Logo

Login to Admin -> Go to site -> Hover on Edit with Elementor -> Select Footer x (x is the sequence number of the footer).

Go to  Admin -> Setting -> General -> Check the option 'Anyone can register'.

Go to  Admin -> Theme Options -> Basic settings -> Other -> Remove Tool panel. or turn off ‘Tool panel’ option.

OR

The newsletter popup is located in Homepage or in footer. You can edit/remove it with Edit with Elementor.

1. Located in Homepage

Login to Admin -> go to Homepage frontend ->  Edit with Elementor -> Find mailchimp section -> Left sidebar -> Advanced -> Responsive -> Turn off all options. Or edit it’s content.


If you wanna to remove it, simply delete this section.

2. Located in Footer

Login to Admin -> go to frontend -> Hover on  Edit with Elementor -> Footer -> Find mailchimp section -> Left sidebar -> Advanced -> Responsive -> Turn off all options. Or edit it’s content.

Go to  Admin -> Appearance -> Widgets -> WooCommerce Sidebar -> BZOTech Categories Filter and select categories to show.

Similarly, select other attributes filter to show.  Ensure you have created product attributes in Products >> Attributes first.

Create product attribute:

Go to Pages -> Default homepage -> Edit -> Page Settings -> General Settings -> Unselect header and footer style.

Go to General setting -> select the header, footer of default homepage.

Go to  Theme Options -> Basic settings -> Others -> Turn off Section.

In Admin Dashboard, go to WooCommerce -> Setting -> Currency


  • Go to your WordPress Dashboard. Make sure you’re logged in as the administrator.
  • Now Go to Appearance> Theme Editor
  • You should see the ‘Theme Files” on the right. In the Theme- files choose “Theme Functions” (there will be a label underneath saying functions.php).
  • Copy these below codes at the end of the functions.php file and Save:

Code to change the add to cart WooCommerce button text in the shop/archive pages:

// Change "Add to Cart" > "Add to Bag" in Shop Page
add_filter( 'woocommerce_product_add_to_cart_text', 'woocommerce_shop_page_add_to_cart_callback' );  
function woocommerce_shop_page_add_to_cart_callback() {
    return __( 'Add to Bag', 'text-domain' );
}

Code to change the add to cart button for a single product:

// Change "Add to Cart" > "Add to Bag" in Single Page
add_filter( 'woocommerce_product_single_add_to_cart_text', 'woocommerce_single_page_add_to_cart_callback' ); 
function woocommerce_single_page_add_to_cart_callback() {
    return __( 'Add to Bag', 'text-domain' ); 
}

In Admin Dashboard, go to Theme Options >> Basic Settings >> Other, scroll down and change the options >> Save Changes

IMPORTANT: There is Page Settings section in each page. It will prioritize Page Settings over Theme Options. Please check if there is color/font setting there.

For example for homepage, Admin > Pages > All Pages > Edit Homepage (not edit with Elementor) > Page Settings

EDIT

To edit mobile footer, in Admin Dashboard, go to Mega Pages -> Append content after footer -> Edit with Elementor and edit with your content. Then UPDATE to save your changes.

SHOW/HIDE ON MOBILE

To show or hide footer menu on mobile, in Admin Dashboard, go to Theme Options -> Basic Settings -> Other -> Append content after footer and select or remove the Append content after footer mega page. Then Save Changes to save your option.

GLOBLE SETTINGS

Go to Theme Options -> Basic Settings -> General -> Breadcrumb

This setting is applied to the all pages including product pages, blog pages. If this option is turned on, please check settings on other sections and turn it off.

SHOP PAGE

Go to Theme Options -> Shop -> Advanced-> Append content before WooCommerce page

If select this option, please turn off “Breadcrumb” option in Basic Settings

PRODUCT PAGE

Go to Theme Options -> Product -> Advanced-> Append content before product page

If select this option, please turn off “Breadcrumb” option in Basic Settings

BLOG & POST PAGES

Go to Theme Options -> Shop -> Advanced-> Append content before WooCommerce page

If select this option, please turn off “Breadcrumb” option in Basic Settings

EDIT BREADCRUMB IMAGE

Medthod 1: Applied for MedXtore V1 (from demo 1 to 12)

Go to Theme Options -> Basic Settings -> General -> Breadcrumb background image

Method 2:

To edit breadcrumb image, in Admin Dashboard, go to Mega Pages -> Breadcrumbs -> Edit with Elementor and edit with your image. Then UPDATE to save your changes.

Our theme uses ‘FOX – Currency Switcher Professional for WooCommerce’ plugin for multi currencies.

1. If your site using multi-currencies, you can select the primary currency:

In Admin Dashboard, go to WooCommerce -> Settings -> Currency, and select these settings. Remember to  Save Changes

2. If your site has only 1 currency:

Firstly, deactivate ‘FOX – Currency Switcher Professional for WooCommerce’ plugin

Then, in Admin Dashboard, go to WooCommerce -> Settings -> General -> Currency Options , select your primary currency -> Save Changes

Login to Admin -> go to frontend ->  Hover on Edit with Elementor -> Choose your header (Ex: Header KidXtore - home 1)

Click to select Menu -> Enable ‘Menu sticky’ option -> Update to save

Login to Admin -> go to homepage frontend (or page built with Elementor that you want to edit with) ->  Hover on Edit with Elementor -> Edit with Elementor: Edit homepage/current page with Elementor (the page must be built with Elementor) -> Header KidXtore - home 1: Edit header with Elementor -> Footer KidXtore - home 1: Edit footer with Elementor

In Theme Options >> Basic Settings >> General >> Header Page and Footer Page. This setting is applied to the whole site.

To set it for individual page, you can go to each page and configure there.

To tell WooCommerce what pages to use for Cart, Checkout, My Account, and Terms and Conditions, go to WooCommerce > Settings > Advanced.

To tell WooCommerce what pages to use for the Shop page go to WooCommerce > Settings > Products.

Go to Admin > Pages > Edit > Page settings > General Settings > Sidebar position > No Sidebar > Update

Go to Admin > Settings > Reading > Your homepage displays > Select option: A static page (select below).

Select the page you want to be the default homepage in the dropdown list. Save Changes to save your setting.

In Admin > Mega Page > Product detail – Exclusive Offer > Edit with Elementor.

You can also access it by login to admin account -> go to a product frontpage -> hover on Edit with Elementor -> Product detail – Exclusive Offer

1. Update the theme to latest version.

2. In Admin, go to

Loco Translate >> Themes >> Choose the theme >> Choose the language >> Click on button "Sync"

3. Check the translation again.

To add Out of Stock message on simple product page as below:

Add this code snippet to your function.php file . Please use child theme for code customization to not loss your work when updating theme.

// Add out of stock message for simple product page
add_action(‘woocommerce_single_product_summary’, ‘add_contact_form’, 30,2);
function add_contact_form() {
global $product;

if( ! $product->is_in_stock( ) && ! $product->is_type(‘variable’) )
echo <<<HTML<p style=”color: #059B5A; padding-top: 10px; font-size: 14px;”>Out of stock</p>

HTML;
}

You can change text ‘Out of stock’ by your text.

To enable, disable Mega Menu, in Admin, go to Appearance >> Menus >> Select the menu you want to update >> Unselect ‘Enable mega menu’ and ‘Content from Mega item’ if you do not want to show dropdown menu menu.

To edit dropdown mega menu content, in Admin, go to Mega Pages >> Select the mega page which is selected in ‘Content from Mega item’ in Menus >> Edit with Elementor.

Go to  Admin -> Theme Options -> Basic settings -> Other -> Show scroll top button.

Technical Support

Running in real troubles with our products? Get in touch with our hands-on, fast and professional Support Team. Our supporter will check and reply to you within 12 – 24 hours on weekday (except for weekends & holiday).